Healthcare · Nobody dares touch it
A site tool its author no longer maintains.
We take over maintenance after reading the code: the knowledge comes out of one person’s head, and changes start moving again.
01 · The situation
“Forty people use the tool every day. The person who wrote it isn’t here any more.”
02 · What it costs you today
An essential site tool that nobody maintains is an operational risk: every incident is handled as an emergency, every change is put off, and the dependency only grows.
Replacing it would cost more than taking it over — but you have to have read it to know that.
03 · What we deliver
What it is
- A documented takeover phase, before any commitment
- Corrective and evolutive maintenance taken over by us
- An included volume of changes, directed by you
- An open door to modernisation, if the takeover shows what needs rebuilding
What it is not
- Developers supplied on a time-and-materials basis
- A takeover without reading the code first
- A service-level commitment on software whose condition hasn’t been assessed
- A foot in the door to sell you something else
04 · The first step
Scoping
What can be taken over as it stands, and what can’t
We read the code and its history, talk to the people who use it, and come away with what can be taken over, what must be rebuilt first, and the takeover timeline.
Duration
2 to 3 weeks
Deliverable
The written scope and its price
Scope
The existing software
Preceded by a free thirty-minute call. The price of scoping is stated before we start; the fixed price of the first increment is given once scoping is complete.
05 · What comes next
The takeover runs over an initial year. If the site later joins the group’s suite of tools, the switchover is handled as a separate increment, priced before it starts.
06 · They chose us
IMA
07 · The questions we are asked
“The tool holds health data.”
Processing, hosting and access are written into the contract, and delivery stays within the European Union, with no subcontracting outside the EU.
“We might as well rebuild the whole thing.”
That may be the conclusion, but it’s reached after reading the code, not before. Scoping tells you what each of the two routes costs.
Paid on results, never for time spent · Sovereign EU delivery
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