One claim means reopening ten files.
We build the platform that holds your rules, your documents and your deadlines — and can tell you, at any moment, where every file stands.
“To find out where a claim stands, you have to call the handler. And they have to open three different tools.”
A claim file passes through several hands, several formats and several regulatory deadlines. Every handover costs re-keying, documents requested twice, and vague answers to the policyholder.
The least visible cost is the heaviest: nobody can say, without digging, which files will breach their deadline next week.
- A platform that tracks every file from notification to settlement
- Your coverage rules and regulatory deadlines applied automatically
- Documents requested only once, and checked on receipt
- An overview of the files at risk of breaching their deadline
- A rating engine
- An underwriting tool
- Contract management software
- A subscription to a platform shared with other insurers
We follow a representative claim type, from notification to settlement, with the people who handle it. We come away with the actual journey, the points of re-keying and the scope of the first go-live.
The first go-live covers one claim type, then the others follow increment by increment, each priced before it starts. We then maintain the platform as your rules change.
